I stopped by the pet store on my way home because I needed to get a few things and while I was browsing around one of the employees came up to me and offered to help. I politely declined saying I only needed a couple things but we started chatting anyway.
I told him about my chin and he started to ask me what type of pellet and hay I feed him, he had asked me if I was feeding him any of the pellets they carried and I told him no because quite frankly they were all crap feed. He asked why it was crap feed and I gave him a few bullet points and then he asked "What type of feed do you recommend we sell for chinchillas then?" I told him Oxbow, Tradition, and Mazuri were all very good feeds in addition to a few rabbit pellets. He then asked what type of treats I was giving him and if I had any calcium or vitamin supplements. I said that supplements were unnecessary and most often detrimental to chinny health and that all they need to thrive is a good fresh pellet and fresh hay. I told him all of the safe treat options since he asked if I gave him any Vitakraft or Kaytee treats (the ones with raisins, papayas, and peanuts! :hair and again I told him they were all crap. I told him most of my treats came in the form of wood chews with the occasional food treat.
He was so genuinely interested it was great! He said that he wanted to learn as much as possible since the store sells chinchillas and I of course, directed him to Chins & Hedgies! Speaking to him was surely a pleasant surprise!
When I went to check out, the manager was at the till and I told him that his new employee Corey was fabulous. Then the manager told me that Corey was actually going to be the new manager of the store! I definitely plan on going back to give him more suggestions about their chins and what to tell their customers if they're thinking about adding a chin to their family.
That experience basically just made my day! There's an ounce of hope for pet stores after all! :dance3:
I told him about my chin and he started to ask me what type of pellet and hay I feed him, he had asked me if I was feeding him any of the pellets they carried and I told him no because quite frankly they were all crap feed. He asked why it was crap feed and I gave him a few bullet points and then he asked "What type of feed do you recommend we sell for chinchillas then?" I told him Oxbow, Tradition, and Mazuri were all very good feeds in addition to a few rabbit pellets. He then asked what type of treats I was giving him and if I had any calcium or vitamin supplements. I said that supplements were unnecessary and most often detrimental to chinny health and that all they need to thrive is a good fresh pellet and fresh hay. I told him all of the safe treat options since he asked if I gave him any Vitakraft or Kaytee treats (the ones with raisins, papayas, and peanuts! :hair and again I told him they were all crap. I told him most of my treats came in the form of wood chews with the occasional food treat.
He was so genuinely interested it was great! He said that he wanted to learn as much as possible since the store sells chinchillas and I of course, directed him to Chins & Hedgies! Speaking to him was surely a pleasant surprise!
When I went to check out, the manager was at the till and I told him that his new employee Corey was fabulous. Then the manager told me that Corey was actually going to be the new manager of the store! I definitely plan on going back to give him more suggestions about their chins and what to tell their customers if they're thinking about adding a chin to their family.
That experience basically just made my day! There's an ounce of hope for pet stores after all! :dance3: