Back from the vets, and extreemly mad. We just moved back to the area and I thought our vet saw chins. I called them. They said they did. They didn't say that they were an amazing expert or anything, but they didn't tell me to take them somewhere else instead.
Well. She had absolutely no idea what she was talking about. When I asked for X-rays she said she used to do them, but was discouraged with chins and doesn't like to anymore. She refered me to another vet, didn't even bother filling out the referal saying we "probably wouldn't need it". (which we do. I called the place).
All she said was put him on some sulfatrim and critical care. Oh but she had no idea if I should give the two together or hours apart because of probiotics. I asked.
Then we brought our other chin because his poo has still being a little soft despite testing negative on a fecal. So I asked if maybe the sample was not fresh enough, if maybe it was something like giardia because it has been coming in a cyclical pattern. She opened her book in front of me and told me that giardia was not common in chinchillas and that if it was in our water or something everyone would know about it, so it couldn't be that. She was a little dumbstruck when I told her that we had a chin about a year ago that came down with it.
She said they could do a smear if we wanted her to.
I asked if there was anything else she could think of with everyone having soft poo. She told me we could give the sulfatrim to the ones with soft poo, and "see if it helped".
And the kicker. She charged us 100 bucks. She did nothing. Gave up on us. and still charged us. When she should have just refered us in the first place. I am so angry.
Oh and the place she refered us to is an animal dental specialist. He doesn't know a ton about chinchillas, last one he had with dental problems he pulled teeth, filed, put caps on teeth, and the poor thing still died 4 months later. He charges 150 just to see them, and then x-ray and everything else is on top of that.
Sorry this is so long. I'm very upset. I thought I had looked around and found a good vet for my chins, and they were terrible.
Does anyone know a good vet in the Central NY area that is good with chins?
Also, how much should an x-ray cost in NY?