The hay seems very nice. I can't comment on shipping-- I actually bought this hay from Alli713, whose chins didn't care for it. So I think I got a deal. Alli sent along a small sample of Kleenmama's 2nd cut timmy which my chins also loved. I've looked at the site before but didn't end up purchasing because it seemed a little pricey. Right now I am ordering the 25# boxes of Oxbow Timothy through my feed store. Also expensive, but it lasts a long time and I don't pay shipping. Then I supplement with the alfalfa cubes and loose bluegrass, orchard, oat hay, etc.