Last week, I bought Watson an FN 142 from Amazon and the total with taxes ended up being $216, a few days later I saw that some members on here had gotten it for a much cheaper price ($156 w/o tax and free shipping) and I was livid :hair:!!! Well I was just complaining about my predicament to GorillaJTA and he sent me this nifty article! I called the number, hit the extension and was promptly directed to a customer service rep. I asked about their 30 day price guarantee and was informed that it only applied to large TV's. I told them that the price of the cage had changed by $50 in a matter of days and he put me on hold "to see what he could do" about 2 minutes later he comes back and he tells me he's going to credit my card the difference ($42.65) and that it should post to my bank account within 3 business days. The entire phone call lasted about 6 minutes!! :dance3:
He tried to grill me about where I got my information and where I had read that they offered a price guarantee and I simply told him a friend had forwarded me the information. Don't try to let them throw you off their scent!!!
Thanks Jer!!! :youman:
ETA: This is the e-mail I just received from Amazon:
Hello Tatiana,
Thanks for contacting us about the recent price change on Midwest 142 Ferret Nation Double-Level Ferret Cage. I recognize you have a choice of retailers and appreciate that you prefer to order from us. Unfortunately, we do not have a post-order price guarantee.
However, I've reviewed your order and see that the price change is significant from the time the item shipped.
Under the circumstances, I'll make a one-time exception for you and issue a refund for the price difference in the amount of $42.65. You should see the refund in the next 2-3 business days.
More information on our pricing policies can be found here:
http://www.amazon.com/gp/help/customer/display.html/?nodeId=468502
I hope this helps. We look forward to seeing you again soon.
Thank you for your recent inquiry. Did I solve your problem?
If yes, please click here:
http://www.amazon.com/gp/help/survey?p=A1HU8MCFOQJNVG&k=hy
If no, please click here:
http://www.amazon.com/gp/help/survey?p=A1HU8MCFOQJNVG&k=hn
Best regards,
Ronnie B.
http://www.amazon.com
=============================
I don't know how much of an exception it was though...:hmm:
He tried to grill me about where I got my information and where I had read that they offered a price guarantee and I simply told him a friend had forwarded me the information. Don't try to let them throw you off their scent!!!
Thanks Jer!!! :youman:
ETA: This is the e-mail I just received from Amazon:
Hello Tatiana,
Thanks for contacting us about the recent price change on Midwest 142 Ferret Nation Double-Level Ferret Cage. I recognize you have a choice of retailers and appreciate that you prefer to order from us. Unfortunately, we do not have a post-order price guarantee.
However, I've reviewed your order and see that the price change is significant from the time the item shipped.
Under the circumstances, I'll make a one-time exception for you and issue a refund for the price difference in the amount of $42.65. You should see the refund in the next 2-3 business days.
More information on our pricing policies can be found here:
http://www.amazon.com/gp/help/customer/display.html/?nodeId=468502
I hope this helps. We look forward to seeing you again soon.
Thank you for your recent inquiry. Did I solve your problem?
If yes, please click here:
http://www.amazon.com/gp/help/survey?p=A1HU8MCFOQJNVG&k=hy
If no, please click here:
http://www.amazon.com/gp/help/survey?p=A1HU8MCFOQJNVG&k=hn
Best regards,
Ronnie B.
http://www.amazon.com
=============================
I don't know how much of an exception it was though...:hmm:
Last edited:
Thanks for making me aware of this deal 
