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I have a 4 year old chinchilla named Penelope, and the past few days I have noticed that she seems to have wetness around her eyes, almost as though she's been tearing up or something. However, she is still acting fine and perfectly normal, jumping around and running on her wheel and wanting...

My chinchilla, Penelope, has been constantly pawing at her mouth lately. I took her to the Vet and they took x-rays and examined her but couldn't find anything; her teeth and everything else is perfect. Whenever I scratch at her jaw and chin area she acts like it feels wonderful and almost like...

Last night there was a severe thunderstorm with very loud booms of thunder and lightning, and when I came out to check on my Penelope this morning I found that she had peed all over in her dust bath? The dust was all wet and smelled like urine. And now she acts all jumpy and kind of odd and has...

Okay, so my chinchilla is being difficult... Her water bottle basically stopped working (it wouldn't let any water come out, it was the small SuperPet glass one with the little duck inside) and unfortunately I had to work that day and I couldn't go out and get another one immediately, so I set...

What water that you can buy at the store is best for chins? I shop at WalMart for the most part. I'm using spring water but I heard that it's very bad for chins. Help?

I recently adopted a 3-month-old female chinchilla, and she isn't drinking. It's been two days, and her poo is a light brown and not black like it's supposed to be, and also none of her water is gone. The woman I got her from said that she is used to water bottles, and I've tried those and bowls...