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I have tried genitally tugging but they won't come lose and if I apply more pressure she yelps and that is where I have stopped so far. I have thought about cutting them off but I worry about nicking her. Is there a way to address matting if slipping won't work? I tried splitting the matting...

Hello, my chin gets regular dust baths and I change her bedding every day but over the years she does have some knots in her fur on her hind quarters. She's around 16 y.o. The knots don't seem to ever grow out but I also don't think they are causing discomfort. But Chinchillas don't talk so...

Awesome I apprechiate the feedback I was worried I was not getting her the best diet

Hello I get second cut timothy hay from an online store is it ok to feed this as a staple or is second cut more of a treat? Lately I have been reading how its really important they get enough fiber form their hay. This is the link to where I buy here...

Honestly I have not heard anything in your description that describes abnormal behavior for a chinchilla. They sometimes call out if they hear something or if they just want to make sure you are out there. The ears down does not mean anything either mine will put one or both ears down a lot...

Was the chinchilla sleepy when you found them? I noticed a lot of times when my chillas first wakes up she has one ear down. I am wondering if they heard something in their sleep squeeked and still had an ear down from laying on their side.

The vet can do an informal exam without sedation but if they suspect something is up and want deatil then xrays and a in depth mouth exam probalby needs some sort of sedation. My chinchillas paw got injured once and the paw XRAY was done just by holding her, she is pretty good at the vet. But...

I agree a vet evaluation is best becasue it can be a symptom of different issues. I recently had this happen to where the fur did look like it was missing but was actually just damp from the eye weeping. I went to the vet and it was just a minor eye irritation fixed by drops. Hope it is...

I wanted to follow up the eye looks great. I followed the vet instructions and gave her two types of eye drops twice a day for 10 days and its been about 3 weeks since her last drops and there is no sign of the damp fur around the eye. Yeay! Thank you so much for everyone that helped.

YEs thank goodness no teeth issues. The vet checked her out and said her teeth look great and that its just an irritation that needed help healing. LOL she is the same with me, now that I have been catching her twice a day she no longer trusts being anywhere near me and thinks she is going to...

May I ask if the eye drops worked? I am in a very similar situation with my chinchilla and I have been doing 2 drops that the vet perscribed daily twice a day for a week. Did your chinchilla's eye return back to normal? Did the fur around the eye also return to normal after being wet? I hope...

LOL is that an upside down chin throwing a tantrum

Yes I am releived it is not teeth or something more serious. She is fairly cooperative getting the drops in but still a little squirmy. I use the towl trick to wrap her up but she does fight to get out, hope she gets used to it over the next 10 days.

The vet thinks she got a poke in the eye and it got more irritated and she has scratched it. Its possible a minor infection has set in and she has been prescribed eye drops of antibiotic and also anti inflammatory for 10 days Good news is her teeth checked out and she has not respiratory...

I can not tell if the spot is still getting moist but it has not gone back to normal so I made an appointment with a vet tomorrow. Wish us luck

thank you for responding. she is behaving otherwise normal. no problems eating and not being lethargic or anything It is starting to look more normal. I have felt the area again several times and still don't feel any dampness. I think you my be right she got poked and her eye watered a bit...

I have a 13 year old female chinchilla. I noticed the fur around her eye was a little darker than normal and looks like it may have been damp. I felt the area around her eye and it does not feel damp or wet. I took some photos. One photo looks like she is squinting really bad but its just a...

I will post soon we have been moving and also going on a major scavenger hunt to get things for haloween party costumes. Uhg exhusted. I think you are right more breif encounters instead of sitting with her for long periods until they have a chance to get used to each other.

Sure I will post pictures, she has been in a room set up this way for many many years and I have not had any issues with her being free in the room. I have taken her access away to anything harmful and she potties responsibly in her cage so there is no odor in the room.

I think this is natural actually. Chins are animals that in the natural world have many preditors and they instinctually want to be safe. The couch probably makes them feel very safe and they like to be there. My chinchilla has a bedroom with many chairs and other things and she is always...