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My chinchilla has some sort of an ear infection. The vet gave me a cleaning solution, an ointment (EnteDerm), and Baytril. The EnteDerm is making under her ear look a little oily. Should I be concerned about this? Her ear has a few spots that have scabbed over but I am concerned about letting...

I have been looking into another chinchilla and found a local rescue. She has a 4 week old kit that seems to be missing fingers on one of her front feet. The kit seemed high energy and the woman at the rescue said she didn't appear to be in pain. What could have potentially caused this to...

I moved into a new house a few weeks ago and have noticed Scoops still doesn't seem super comfortable in her new environment. I tried giving her space, giving her one on one time with me when we are the only ones in the house, tried fun new hanging toys, and am at a loss as to what to try next...

Other animals go to the vets every so often for a check up. Should chinchillas be going to be vet for check ups or just when there is something happening that requires the care of a vet?

Living in Vermont it is not common for a house to have central air. With that being said, my house's windows are not the type to hold an air conditioner. I was wondering if anyone had any suggestions for a reasonably priced portable air conditioner for the summer.

My brother is in town visiting and Scoops seems fairly fond of his paracord belt and bracelet he wears. Is paracord safe for chins?

I just ordered a FN 182 for Scoops and I want to make liners before the cage arrives. What are the dimenstions for the cutout that needs to be made for the top section? Help would be greatly appreciated! Thanks!:)

Scoops is all settled in to her new home but I was thinking abour getting her a friend to keep her entertained when our play time is over for the night. She loves meeting new people and is getting a much larger cage for an early Christmas present. How soon is too soon to introduce another...

I have been looking at a new cage for my new chinchilla, Scoops. I found three that I am leaning towards and would be open to any other options as well. I like the Fiesty Ferret Home, the FN182, and the Large Mansion cage made by AZ Chins. They are all roughly the same size give or take a few...

I have gone through the forums and stumbled across someone saying not to use Kaytee food and I was just curous as to why... I just started giving it to my chin and want to stop right away if she shouldn't be eating it. The kind I use is the Kaytee Timothy Complete. It was what the guy at the...

I am a fairly new chin owner and shoot to give Scoops about an hour to 2 of playtime once or twice a day outside of her cage but with holiday season being here my work schedule may not allow as much play time for a month or two. Her current cage is 31" L X 17.5" W X 28.5" H. and was more a...

I am new to being a Chinchilla owner and have only had Scoops for about a week but I am noticing the wood blocks I have in her cage don't really get any attention. Is it because she isn't used to her new surroundings? Is there a safe way to make the wood blocks more appealing or should I just...