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Oh my gosh. Why I ever decided to do Customer Service is beyond me. It seems like no matter what I do, how I say something, I ALWAYS have customers upset with me. For instance: Just had a guy come in with his daughter. He kept rambling on a mile a minute, Chomping and slurping his gum, and I...

I posted last night in a FB forum about Appa only being 280g at almost 4 months old (April 19th is his birthday). They're trying to say it's because his cage is too big and I let him out, so it's inhibiting his size...which I'm sort of not buying. Chinchillas in the wild aren't inhibited on...

How long do you usually find it takes a chin to fully bond with an owner? And how do you tell? My rescue boy and I bonded immediately. He always wanted to be out and with me, from the minute I brought him home. My new baby seems to be the same. He comes right up to the cage and nibbles on my...

Whoops. Just read that babies shouldn't be given any treats until they're 6 months old...I've given my new baby a couple rose hips and like...2 organic steel cut oats....he didn't have any change in his poops or attitude, so hopefully all will be okay xD

We had a pretty terrible storm back in May that brought a bunch of branches and trees down. My dad is finally getting around to splitting up the large branch from our HUGE apple tree, and is giving me dibs on twigs and branches (which I'll likely make into perches). There is more than enough to...

So, my biggest complaint about my cage is the fact that it's a drop in. I want to make the fleece liners like a pillow case for ease, but taking the cage out every time is a lot of work (the cage is almost as tall as I am). Tips would be great!!!

Gosh, it feels like AGES that I've been waiting...though was probably for the better, gave me sufficient time to mourn Rou and sterilize the cage. He's a little character....does a lot of wall surfing, and was very pouty after I covered the cage in chicken wire (Yup. Ya'll were right about the...

URG this last month and a half has been going by SO SLOW!! I just want my new chin baby already!! I'll be getting him on the 1st of August..here's a new pic for you to squee over ;D His name is Appa. Because it just fits.

I have my deposit on my sweet little pink white male...and I found a female in town, who's a precious mosaic. They wouldn't be housed together or allowed to breed..but I'm wondering how hard this is to deal with as far as splitting time? Is it worth it in the end, or am I better off with just...

Would this be okay for a baby? As in bar spacing...and what kind is it? I got it for a super good price...

Little mosaic boy fell through...got a bad feeling last minute, so decided against him, and instead put a deposit down on a sweet little pink white male...now to choose which one (they're twins, and the breeder says they're almost identical in every way xD) So here they are! (and yes...they're...

I have brand new chinnie toys that rou never played with...though were in his cage. I would love for my new baby to be able to play with/on/chew these to his hearts desire, but I would feel better if they were sterilized before hand. Any suggestions? I thought about running them through the...

This is tentatively my new boy..I'll be meeting him Saturday afternoon, and if I like him, will be bringing him home. Initially was just seeing what was in the area...but this little man caught my eye...oops...xP (Rou's old cage and toys and area have been thoroughly cleaned and sanitized). I...

Sometime today, while I was at work...Rou passed away. He was active and playful when I went to work today...and I came home to him and he was gone...=[

...oh...well...okay...I guess I can share xD (no worries, it's just water. He insists on drinking out of my glass)

That we're kinda best friends.... ...even after pulling out mats, checking teeth and wiping his eyes...he's eager to see me and hops right out to hang and watch cartoons with me. Love my littlr man, Roulette (Rou)

So, when we first picked this boy up for rescue, he was very drooly and wet due to enlongated teeth. We trimmed them down and he stopped drooling, but he started drooling again, and he has a slightly weepy eye (though his temp foster mom said she thinks he poked an eye with hay...it's clear...

So I finally got my little rescue chinchilla boy in...he's put on some weight finally and he's looking better and better...however..his belly has quite a few mats...specifically, in his armpits and under his chin (the chin is from him having an adventure in a temporary water dish after his...

So I'm getting a cage for my Chin this weekend: http://www.ksl.com/index.php?nid=218&ad=29519631 Does that look okay? Is there anything I'll need to change?? Obviously, I've got fun stuffs for it, and will be adding wood shelves instead of the ones already in there...but in general, what do...

I'm Amanda, but I'm generally known by Ivory on the internet ;D I'm brand new to the world of Chinchillas, and am getting my very first this evening! He's a rescue, not sure on age, but he's a total love bug, and I'm very excited to bring him into my home and spoil him rotten! (he hasn't had the...