I have seen Rachel and not had a problem. I do handle the chins myself though during the exams so we don't use a towel for them. She's been very good to my animals. I have also seen Dr. Ketz at the vet school in OK. I don't think there are a lot of very chinchilla experienced vets in Oklahoma...
Smiley is the same but I have actually found that having a lot of fleece in the cage helps as I can wash it on a regular basis. He used to pee on the wood shelves all the time and I would add fleece pillows so now I can just switch them out and wash them. He also will hop into the hammock for...